Make a Warranty Claim for Your Bike
This form is also used for No-Fault Crash Replacements.
Lifetime Frame Warranty
Santa Cruz Bicycles will repair or replace at its option any frame it determines to be defective. The warranty will be in effect for the lifetime of the original registered owner.
Please fill out the form below to make a warranty claim. We will respond as quickly as we can (usually within a day or two, barring company/national holidays). The more info/pictures you can provide, the easier and faster it will be for us to process the claim, and the sooner you'll be riding again, which is what we both want.
Customers outside the United States or Canada: please contact your region's distributor to make a warranty claim.